Frequently Ask Questions

Learn more about making your family’s dream of owning a swimming pool or spa come true and contact Defender Pools & Spa Services today. Our professional and knowledgeable staff are here to answer any questions.
What is RWI?
RWI stands for recreational water illnesses that are caused by bacteria found in water, such as pools and spas. RWI usually involves diarrhea-type illnesses, but also can cause skin rash and ear, eye or respiratory infections. Pool and spa water requires proper chemical treatment to lessen the incidence of RWI. Also, people should avoid swallowing pool water and not swim while sick.
Why is MY POOL water Cloudy?
Several things can cause a pool to lose its clarity – inadequate water circulation, chemical imbalance, poor filtration, low sanitizer levels or lack of oxidation.
Can algae really hurt my pool?
Yes! If left unchecked, algae can grow in free-floating patches or cling to pool walls. Not only can algae clog filters, it eventually can cause pool surface damage and impact swimmers’ health.
Why does my pool have a strong chlorine smell?
You may be improperly administering chemicals, which is costly and can prove harmful to eyes and skin.
Can I experiment with chemicals till I get the water quality I want?
NEVER experiment! Improper measuring and mixing of chemicals – whether diluted or concentrated – can create both unwanted reactions and potential health hazards. Follow the manufacturer’s instructions with special attention to safety gear, clean up and storage.

Pool Care, is it worth it?

You bet! Proper cleaning and regular maintenance not only keep your pool beautiful.
They protect your financial investment… and the safety of you, your family and friends. Whether you “do it yourself” or rely on a pool service technician, a clean pool is a healthier and happier pool for everyone involved.

Cleaning

Even if you use an automatic pool cleaner, vacuum your pool at least once a week to remove debris that the filter misses. Brush the sides to remove algae and bacteria that grow in areas with little or no circulation. It’s best to brush toward the drain, beginning at the shallow end. Also keep the surrounding deck clean by regularly removing trash, sweeping and rinsing.

Filtration

The filter, one of your pool’s most important pieces of equipment, is designed to remove visible debris and most microscopic matter. Clean it at least biannually. i.e, for a cartridge filter, remove the cartridge, hose it thoroughly and replace.

Circulation

Water in motion makes it difficult for bacteria and algae to take hold. It also moves debris for capture by the filter. That’s why pool water must be regularly circulated, preferably during the day for a minimum of 10 hours.

Water Testing & Maintenance

Pool water must be regularly tested, measured and adjusted for its pH balance and level of active sanitizer. Why? Many factors constantly change the water quality, including frequency of use, number of swimmers, product application and even the weather. If imbalances continue over time, the water becomes unsanitary, pool surfaces can become damaged and equipment can fail. Carefully follow the manufacturer’s instructions when using test kits and chemicals, or contract a professional pool service provider.
The end result is a brilliant, sparkling pool that lasts over time and is inviting to all. Enjoy!